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Tel : 07946647729

Bussiness hours : 9 am to 5pm
Monday - Friday

Return Policy

Return/Refund Policy:

At Click For Discount, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely satisfied with your order, we offer a straightforward return/refund policy. Please read the following guidelines carefully:

1. Eligibility for Returns:

  • You may request a return/refund within 30 days from the date of purchase.
  • The item must be unused, undamaged, and in its original packaging.
  • Personalized or customized items may not be eligible for return unless there is a manufacturing defect or error on our part.

2. Return Process:

  • To initiate a return, please contact our customer support team through our website or email within the specified return period.
  • Provide your order details, reason for return, and any supporting information or images if necessary.
  • Once your request is approved, we will provide you with a return shipping address and further instructions.

3. Return Shipping:

  • The customer is responsible for the return shipping costs unless the return is due to a defective or incorrect item received.
  • We recommend using a trackable shipping method to ensure the safe return of the item.

4. Refund Process:

  • Upon receiving the returned item, we will inspect it to ensure it meets the eligibility criteria mentioned above.
  • If the return is approved, we will process the refund to your original payment method within [X] business days.
  • Please note that it may take additional time for the refund to reflect in your account, depending on your payment provider.

5. Non-Returnable Items:

  • Certain items may not be eligible for return due to hygiene reasons or other restrictions. These may include but are not limited to: intimate apparel, swimwear, earrings, and perishable goods.

6. Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact our customer support team immediately.
  • Provide relevant details and images of the damaged or defective item.
  • We will arrange for a replacement or issue a refund, depending on product availability and your preference.

Please note that this return/refund policy applies to purchases made directly from Click For Discount. If you have purchased our products through a third-party retailer, please refer to their respective return/refund policies.

Shipping Policy:

1. Processing and Handling:

  • After receiving your order, we strive to process and ship it within 30 business days.
  • Please allow for additional processing time during peak seasons or promotional periods.

2. Shipping Methods:

  • We offer standard shipping options for domestic and international orders.
  • You can choose your preferred shipping method during the checkout process.

3. Shipping Costs:

  • Shipping costs are calculated based on the total weight of your order and the shipping destination.
  • The shipping costs will be displayed during the checkout process before you confirm your order.

4. Estimated Delivery Time:

  • The estimated delivery time will depend on the shipping method selected and the destination.
  • Please note that delivery times may vary due to customs clearance, holidays, or unforeseen delays beyond our control.

5. Tracking Information:

  • Once your order is shipped, we will provide you with a tracking number and instructions on how to track your package.
  • You can track the progress of your shipment through our website or the carrier's online tracking system.

If you have any further questions or require assistance regarding our return/refund or shipping policies, please don't hesitate to contact our customer support team. We are here to help!